Several viewers have reached out to the 8 On Your Side team after getting a final notice about renewing their home warranty.The letter is from the Home Warranty Division and includes what appears to be a check for $199.The letter claims that “your property’s home warranty may be expiring or may have already expired.”At the bottom is a registration fee voucher, but the small print reads, “This is not a check.”Variations of this letter have appeared in states across the country on and off for years, and they’re circulating in our area again.Viewers who have contacted News 8 about this often ask, “How did they get my name and address?”Well, that’s not difficult to obtain. That information – including your mortgage holder – is public record that can be found online.Putting that information in the letter makes it seem real. It’s not clear what the $199 voucher is for.News 8 On Your Side consumer investigator Brian Roche called the number in the letter twice and was put on hold for 15 minutes each time. No one picked up the line.If you really are interested in a home warranty, do your research.While it seems you are buying peace of mind, many of these home warranties have exclusions for what they label “pre-existing conditions.”That allows them to deny coverage for just about anything that was in your house before you signed on with them.
Several viewers have reached out to the 8 On Your Side team after getting a final notice about renewing their home warranty.
The letter is from the Home Warranty Division and includes what appears to be a check for $199.
The letter claims that “your property’s home warranty may be expiring or may have already expired.”
At the bottom is a registration fee voucher, but the small print reads, “This is not a check.”
Variations of this letter have appeared in states across the country on and off for years, and they’re circulating in our area again.
Viewers who have contacted News 8 about this often ask, “How did they get my name and address?”
Well, that’s not difficult to obtain. That information – including your mortgage holder – is public record that can be found online.
Putting that information in the letter makes it seem real.
It’s not clear what the $199 voucher is for.
News 8 On Your Side consumer investigator Brian Roche called the number in the letter twice and was put on hold for 15 minutes each time. No one picked up the line.
If you really are interested in a home warranty, do your research.
While it seems you are buying peace of mind, many of these home warranties have exclusions for what they label “pre-existing conditions.”
That allows them to deny coverage for just about anything that was in your house before you signed on with them.
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